Frequently Asked Question
What types of vehicles do you rent in NYC?
We offer a wide range of vehicles: luxury sedans, corporate SUVs (Cadillac Escalade, Suburban), Sprinter vans (up to 14 passengers), wheelchair-accessible vans, stretch limousines (up to 20 passengers), party / charter buses, and even vintage vehicles like a 1964 Rolls Royce.
Which areas do you serve?
We serve all five boroughs of NYC—Manhattan, Brooklyn, Queens, The Bronx, Staten Island—as well as Long Island, northern New Jersey, and southwestern Connecticut. We also offer airport pickups and drop-offs at JFK, LaGuardia (LGA), and Newark (EWR).
Can I book last-minute?
Yes! We recommend booking at least 24 hours in advance to guarantee availability, though same-day bookings may be possible depending on our fleet schedule—just give us a call or book online.
Do you offer airport transfer services?
Absolutely. We provide VIP transportation to/from JFK, LGA, and EWR. We monitor flights in real time, so if your arrival is delayed, we’ll accommodate at no extra cost.
What packages do you offer for events?
We have customizable packages for weddings, proms, Broadway nights, sporting events, corporate meetings, and nightlife. Choose hourly or point-to-point service and add VIP perks like free champagne or flexible stops.
What is included in your pricing?
Our quotes are all-inclusive—covering taxes, tolls, and gratuity. There are no hidden fees. Any optional extras like decorations or child seats are clearly listed upfront.
Can I bring food or drinks onboard?
Yes—outside food and beverages are allowed. Complimentary bottled water is standard in limousines; champagne or snacks can be provided with advance notice, depending on the vehicle type.
Are your vehicles wheelchair accessible?
Yes, we have wheelchair-accessible vans that seat 4–6 passengers. If you need this option, please request it when booking so we can arrange the appropriate vehicle.
How do I make a reservation?
You can book online via our website or call us at (212) 567‑1111. We’ll need: pick-up/drop-off locations, date & time, number of passengers, event type, and vehicle preference.
What happens if my flight or schedule changes?
We track flight status and adjust arrivals at no extra charge. If you cancel or change within our policy window, we’ll accommodate based on availability. Our flexible support team is available 24/7.














